When work and life start to feel like too much
Demanding work can wear anyone down. Maybe you're lying awake at night going over tomorrow's to-do list, or you're so tired that focusing at work feels impossible. Maybe you're getting through the day but have nothing left for your family, or the things you used to enjoy feel like chores. These are common experiences, and they're worth taking seriously.
You might notice:
- Feeling drained or on edge most days, even after time off
- Trouble falling asleep, staying asleep or waking up rested
- Struggling to concentrate, remember things or make decisions
- Finding it hard to get through daily tasks at work or at home
- Little room left for family, friends or yourself
None of this means something is "wrong" with you, and only a clinician can say what's going on. A confidential conversation with our admissions team is a simple first step, or you can try our private depression and anxiety self-check.
Care for Merck employees and the people they love
Many people in our community work at Merck's West Point, Upper Gwynedd and Spring House sites. Spouses, partners and adult children feel the strain of a hard season too, and they're welcome to reach out for their own care or to ask how to help someone at home.
You don't need any connection to Merck to use our programs. We also hear from neighbors in Lower Gwynedd, North Wales, Montgomeryville and Lansdale who are looking for the same kind of support.
Programs that fit around your life
- Partial Hospitalization (PHP) runs weekdays, 9 AM–3 PM, for times when symptoms need daily therapy and psychiatric care.
- Intensive Outpatient (IOP) offers three-hour groups several days a week, with evening groups from 6–9 PM so you can keep working.
- Outpatient services provide ongoing therapy and psychiatric follow-up as you need less structure.
- Virtual IOP brings IOP to you by secure video anywhere in Pennsylvania.
Treatment hours at our clinics are 9am–9pm daily. Admissions calls are answered 24/7. Program attendance times above are separate from those treatment hours.
We handle your insurance, so you can focus on getting better
We accept Horizon Blue Cross Blue Shield. When you're already exhausted, sorting out insurance shouldn't be one more thing on your plate. Our admissions team checks your benefits for you, requests any authorizations your plan needs, and handles appeals if a request is denied. We advocate for the coverage you need and keep you updated in plain language.
We can't promise what an insurer will approve or pay, but we will do the work and tell you clearly what we find before you start.
Taking time off: FMLA and short-term disability
Sometimes getting better means stepping away from work for a while. That can feel scary, especially when you're worried about your job and your paycheck. Our team can help you apply and complete the paperwork so you can protect your job and may be able to keep receiving pay while you're in treatment.
- FMLA generally gives eligible workers unpaid, job-protected leave. It protects your job, but it doesn't pay you on its own.
- Short-term disability may replace part of your income. Whether it does depends on your eligibility, your policy and approval.
We can't guarantee leave eligibility, employer approval or pay. Your care is confidential: leave forms may need some medical information, and we share only what's necessary, with your permission.
Getting to our Phoenixville clinic
Our clinic is at 2215 Kimberton Road, Suite 1A, Phoenixville, PA 19460. One mapped route from Merck's Sumneytown Pike address in West Point is about 19 road miles, using PA 363, Pawlings Road, PA 23 and PA 113 to Kimberton Road. From Upper Gwynedd the route is similar, at roughly 18 road miles. Routes from Spring House vary depending on the roads you take.
We also have a second clinic in southern Chester County at 1284 Gap Newport Pike, Suite 1, Avondale, PA 19311, offering the same programs. Our admissions team can help you choose the location that suits you.
These figures come from OpenStreetMap routing and don't account for traffic. If a regular drive isn't realistic, Virtual IOP removes it. Nearby community guides: Blue Bell and Skippack.
Common questions
- Do you accept Horizon Blue Cross Blue Shield?
- Yes. We accept Horizon Blue Cross Blue Shield. Every plan is a little different, so we check your benefits for you before admission and explain what we find in plain language. You don't have to call anyone yourself.
- I'm exhausted, not sleeping and can't focus. Is that enough reason to call?
- Yes. You don't need a diagnosis or a crisis to reach out. A free, confidential call with our admissions team can help you sort out what you're feeling and whether a program might help.
- Can I keep working during treatment?
- Often, yes. Evening IOP runs 6–9 PM, after a typical workday, and Virtual IOP is available by secure video in Pennsylvania. PHP runs weekdays 9 AM–3 PM and usually means stepping away from work for a short time.
- Can you help with FMLA or short-term disability paperwork?
- Yes. Our team can help you apply and complete the medical paperwork. FMLA generally provides eligible workers with unpaid, job-protected leave. Short-term disability may replace part of your pay, depending on your eligibility, your policy and approval. We can't guarantee approval or pay, but we'll help you through each step.
- Will my employer find out the details of my treatment?
- Your treatment is confidential. Leave forms may need some medical information, and we share only what is necessary, with your permission.
- How far is the Phoenixville clinic from West Point?
- One mapped route from Merck's Sumneytown Pike address in West Point is about 19 road miles. Your trip depends on where you start and on traffic.
- Can my family get help too?
- Yes. Spouses, partners and adult children 18 and older can call us about their own care, and family members can call to ask how to support someone they love.
If you are in crisis, call or text 988. For an emergency, call 911.